Privacy Policy – How 6zz Protects Your Data

1. Introduction

This Privacy Policy describes the information-handling practices of 6zz (referred to in this document as "6zz", "we", "us", or "our") in connection with the online casino and sports betting platform available at https://6zz.games (the "Platform"). It applies to all players, registered account holders, and visitors who access or use the Platform from Bangladesh or from any other location.

By creating an account on the Platform or continuing to use the Platform after this policy has been published or updated, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms set out here, please discontinue your use of the Platform.

This Privacy Policy should be read alongside the 6zz Terms & Conditions, which together form the complete agreement between you and 6zz.

2. Information We Collect

2.1 Registration Information

When you create a 6zz account, we collect the following information:

• Full legal name;
• Date of birth (used to verify that you meet the 21+ age requirement);
• Mobile phone number registered with your preferred payment provider;
• Email address;
• Preferred payment method (bKash, Nagad, Rocket, Upay, or bank account details as applicable);
• District or division of residence within Bangladesh (optional, used for localisation).

2.2 Identity Verification (KYC)

Before processing your first withdrawal, we are required to verify your identity. This process (commonly referred to as Know Your Customer, or KYC) may require you to submit:

• A copy of your National Identity Card (NID), passport, or other government-issued photo identification;
• A selfie or live photograph for facial comparison against your identity document;
• Proof of your registered payment method (for example, a screenshot of your bKash or Nagad wallet showing your registered mobile number).

KYC documents are reviewed by authorised 6zz compliance personnel and are stored securely. They are not shared with third parties except as required for fraud prevention or by applicable law.

2.3 Transaction Data

We record all deposits, withdrawals, bonus credits, and wagering activity associated with your account. This includes transaction amounts (in Bangladeshi Taka), timestamps, payment method identifiers, and bet and game history. This data is retained for a minimum of five years for regulatory and audit purposes.

2.4 Device and Technical Data

When you access the Platform, our servers automatically collect certain technical information, including your IP address, device type and operating system version, browser type and version, referring URL, pages visited within the Platform, session duration, and general geographic location derived from your IP address. This information is used to maintain platform security, detect fraud, and improve the user experience.

2.5 Communications

If you contact our support team at [email protected], we retain records of that correspondence including the content of messages sent and received. This is used to resolve your query and to improve the quality of our support service.

3. How We Use Your Information

6zz uses the information we collect for the following purposes:

Purpose	Information Used
Account creation and management	Registration data, contact details
Identity verification (KYC)	ID documents, selfie, payment proof
Processing deposits and withdrawals	Payment method identifiers, transaction records
Fraud detection and security monitoring	IP address, device data, transaction patterns
Bonus and promotion eligibility	Account history, wagering activity
Customer support and dispute resolution	Communications, account data, transaction records
Platform analytics and improvement	Device data, session data, page interaction data
Legal and regulatory compliance	All categories as required by applicable law

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where any automated profiling is used for fraud detection purposes, a human review process is available upon request.

4. Legal Basis for Processing

6zz processes your personal data on the following legal grounds:

• Contract performance: Processing your registration information, verifying your identity, and handling your transactions are necessary to deliver the services you have requested under our Terms & Conditions.
• Legitimate interests: Fraud prevention, platform security monitoring, and service improvement activities are conducted on the basis of 6zz's legitimate operational interests, provided these do not override your fundamental privacy rights.
• Legal obligation: Retaining transaction records, cooperating with law enforcement requests, and conducting KYC verification are required by applicable laws and regulations.
• Consent: Where we send you optional promotional communications or place non-essential cookies on your device, we do so only with your prior consent, which you may withdraw at any time.

5. Sharing Your Information

6zz does not sell, rent, or trade your personal information to any third party. We may share your data in the following limited circumstances:

5.1 Payment Providers

To process deposits and withdrawals, 6zz shares the minimum necessary information with your selected payment provider — for example, your registered mobile number with bKash, Nagad, Rocket, or Upay to initiate or confirm a transaction. These providers operate under their own privacy policies and are independently responsible for the data they process.

5.2 Game Providers

Games on the 6zz platform are supplied by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you participate in a game, a session token and anonymised player identifier may be transmitted to the relevant provider for the purpose of loading and operating the game. No personally identifiable information such as your name, phone number, or NID details is shared with game providers.

5.3 Legal and Regulatory Authorities

6zz may disclose your personal information to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, where disclosure is necessary to protect the rights or safety of 6zz or other users, or where we have a good-faith belief that disclosure is required to prevent fraud, money laundering, or other criminal activity.

5.4 Service Providers

We engage a small number of trusted third-party service providers — such as cloud infrastructure providers and identity verification platforms — who process data on our behalf under strict contractual data processing agreements. These providers are not permitted to use your data for any purpose beyond the specific service they provide to 6zz.

6. Cookies and Tracking Technologies

6zz uses the following types of cookies and similar technologies on the Platform:

• Essential cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in as you navigate between pages. They cannot be disabled without breaking core functionality.
• Preference cookies: Store your language, currency display, and other interface preferences so you do not need to re-enter them each visit.
• Analytics cookies: Help us understand how players use the Platform so we can identify areas for improvement. Data collected is aggregated and does not identify individual users.

You can manage or delete cookies through your browser settings. Note that disabling essential cookies will affect your ability to log in and use core Platform features. We do not use third-party advertising or retargeting cookies.

7. Data Retention

We retain your personal data for as long as your account remains active and for a minimum period of five years following account closure, in order to comply with our legal obligations in respect of anti-money laundering record-keeping, dispute resolution, and audit requirements.

KYC documents and identity verification records are retained for the same minimum period. Communications with our support team are retained for a period of two years from the date of the last message in each thread.

Where you request deletion of your account and your data, we will action that request within 30 days to the extent that no legal retention obligation applies to the relevant data. Data subject to a legal retention requirement will be securely stored in a restricted archive until the retention period expires, after which it will be permanently deleted.

8. Your Privacy Rights

As a user of the 6zz platform, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you may request that we correct it.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and no legal retention obligation applies.
• Right to restriction: You may request that we restrict processing of your personal data in certain circumstances, for example while a correction request is under review.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including any profiling conducted for fraud prevention purposes.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact us at [email protected] from the email address associated with your account. We will respond to all verified data rights requests within 30 days. We may need to verify your identity before acting on a request to ensure we do not disclose or delete data belonging to someone other than the person making the request.

9. Children and Minors

The 6zz platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that a registered account holder is under 21, we will immediately suspend that account, void any associated activity, and delete the personal data in question in accordance with applicable law. If you believe a minor has created an account on 6zz, please notify us immediately at [email protected].

10. Data Security

6zz implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption of all data in transit, encryption of sensitive data at rest, role-based access controls limiting staff access to personal data, regular security reviews and vulnerability assessments, and multi-factor authentication requirements for administrative access to our systems.

While we maintain robust security practices, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you promptly and take all reasonable steps to contain and remediate the breach.

11. International Data Transfers

6zz's primary infrastructure is designed to serve players in Bangladesh. Where data is processed or stored by third-party service providers located outside Bangladesh, we ensure that appropriate safeguards are in place — such as contractual data processing agreements that require the recipient to maintain equivalent protections to those described in this policy.

12. Changes to This Privacy Policy

6zz reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered account holders by email or in-platform notification. Your continued use of the Platform following publication of any update constitutes acceptance of the revised policy. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a privacy concern, please contact the 6zz data team at:

Email: [email protected]

Support hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)